Vodafone's business processes have earned ISO certification

Vodafone has always placed great emphasis on providing high quality service to business subscribers as well. As a result of this endeavor, according to the certification body, Vodafone's quality management system complied with the MSZ EN ISO 9001: 2009 standard in the field of “Lead management, bidding, contracting and issuing the first correct invoice in the corporate clientele” and this was done in accordance with 28181. recognized with certificate no. 

Gyula Bujtás, CEO of EMT Zrt., The certification body, acting on behalf of NQA, said: “The certification covered the management of documents and records, management processes, the provision of human and material resources, the regulation of processes and control activities. The first phase of the audit focused mainly on the documents and relevant regulations, while the second phase audited the implementation of the system, compliance with standards and relevant legislation. During the audit, we found objective evidence of a well-functioning system! ”

The international certificate was received today by Gábor Piller, Vodafone's Vice President, Corporate Services, who added: to support the development of as many Hungarian companies and enterprises as possible with our telecommunication solutions. ”

Source: Press release