Video Call Center at Telekom

The Video Call Center is not an average video chat: the agent makes the process of administration and ordering visible to the customer in the visual field during the conversation.

Of course, there are technical conditions for using the service on the client side, in addition to the appropriate internet connection and browser format, optimal screen resolution, program and, if the client also wants to be visible, a webcam is required to use it.

The novelty is free of charge, but it generates data traffic, which can be costly depending on the service provider and tariff package. The Video Call Center is available every day of the week from 8:00 to 22:00.